Area President, Greater Toronto and Hamilton Area

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

An extension of Gallagher’s regional and national management team with local authority, the Area President will oversee all strategic and tactical operations functions of the GTHA branch. This leadership position will extend to implementing business strategies, developing and achieving sales goals, investing in key talent, driving and communicating financial goals, and achieving operational excellence. Gallagher’s culture is founded upon an unwavering commitment to ethical business practices. As a prominent face of Gallagher in the GTHA market, the Area President must champion the tenets of The Gallagher Way.

Key Relationships

• Reports to the President of Retail - Canada
• Division Functional Leaders (Human Resources, Finance, Operations, Marketing, and Sales)
• SVP of National Sales & Specialties
• President of Specialty – Canada
• President of Operations – Canada
• Chief Market Officers - Canada

Business Strategic Management

• Leads, personally participates in and is responsible for, all business activities of the branch offices.
• Serves as principal local advocate (inside and outside the office) in communicating the Gallagher CORE360 value proposition, the capabilities of the firm, our business philosophy and core values.
• Contributes to the expansion of the company’s footprint in GTHA with an eye toward acquisition, hiring talent and organic growth.
• Collaborates with regional leadership to establish annual and three-year business plans for the GTHA branch’s and implements strategies to exceed growth, productivity and profitability ratios.
• Holds annual strategic planning meetings with key personnel and ensures alignment of their teams to the overall plan.
• Regularly reviews progress against the branch dominant priorities, making adjustments as needed.
• Ensures the branch embraces professionalism, compliance and E&O standards.
• Drive needed change through effective communication.
• Supports all company initiatives, driving adoption at the Branch level.  
• Sales Management
• Drives organic growth by providing leadership to the branch in both strategic and day-to-day sales management.
• Ensures Producers have clear goals and business plans and are performing to standards (driving growth, utilizing available tools, supporting individual and team deals, contributing to target niches and cross-solving opportunities, etc.)
• Monitors production pipeline, using Salesforce.com, to ensure consistent and sustainable growth.
• Develops the skills of Producers through support of individual and team deals, leadership of new business meetings, Town Hall events and Account Team renewal meetings.
• Serves as the advocate for, and coach to, all office employees.
• Focuses on employee engagement, training and development to reduce turnover, achieve high employee performance and to increase the high-performer retention rate.
• Implements appropriate succession plans to guarantee the continued success of the office.

External Growth

• Develops potential merger and acquisition partners.
• Identifies and recruits new producer hires and profitable book purchase opportunities.

Client and New Business Management

• Serves as the principal client retention and new business champion in the office, ensuring the delivery of service excellence, including implementation and oversight of client service best practices and procedures.
• Maintains an ongoing relationship with the top-level decision-maker of major clients.
• Supports Producers and Account Management Teams in dealing with difficult client issues and claims management.

People Management and Development

Ensures focus on people development, employee engagement and branch culture to include:

• Sourcing of external top talent for recruitment
• Succession planning for critical roles
• Development of key talent
• Performance management of under-performers
• Completion of performance reviews
• Effective use of compensation to reward performing employees

Market Relations

• Maintains and develops top-level market contacts on a local basis, ensuring the Branch benefits from strong relationships.
• Develops a strategy for strengthening particular market relations to strategically fit our clients’ needs. Where applicable, works with relevant parties to negotiate favorable profit sharing agreements. 
• Provides leadership to marketing initiatives to ensure the branch is accomplishing its goals.

Operational Efficiency

• Works closely with VP of Operations to ensure adoption of our target operating model with a focus on ongoing improvement of adoption.
• Champions client experience and ensure that all clients have a high degree of satisfaction with the level of service they receive.
• Adopts new technologies, resources and processes to help drive operational efficiency will maintain a keen focus on employee satisfaction.

Financial Performance

• Manages P&L to ensure budgeting and sales forecasting commitments are achieved.
• Conducts monthly financial review session with each unit of the branch to identify opportunities, risks and mid-term adjustments as needed.
• Monitors and champions collection efforts to ensure timing payment by clients.

The Gallagher Way

Champions Gallagher’s values and culture. Exemplifies the tenets of The Gallagher Way; engages, participates and collaborates with others.

Key Selection Criteria and Critical Competencies for Success

• Thoughtful strategic leader capable of developing vision, driving results and fostering collaboration.
• Builder of teams; capable of attracting high-caliber talent to the organization and integrating to the culture and team.
• Demonstrated ability to create and sustain a sales culture.
• Passion for successfully managing change management and driving accelerated growth.
• Strong credible reputation in the Property Casualty / Insurance Brokerage market.
• Proven track record of achieving goals/objectives and developing sales strategy and supporting initiatives.
• Strong financial acumen with successful P&L management experience; capable of measuring, delivering and interpreting results to key stakeholders on a regular basis.
• Proven ability to effectively balance multiple priorities in a dynamic and fast-paced environment.
• Strong collaborative style and capable influencer; particularly with the Producer team and the Account Management team.
• Excellent communication and negotiation skills exhibited during interpersonal interactions, presentations, and written communications.
• Consistent demonstration of exceptional business acumen and functional knowledge of Property Casualty Insurance and all elements of the CORE360 value proposition.
• Passion for developing others.
• Commitment to leading according to The Gallagher Way.

Required Experience:

• Bachelor's degree
• 7+ years’ leadership experience in insurance brokerage

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Employee education recognition program
• Employee referral bonus program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.