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Descripción
The Talent Acquisition Business Analyst Lead: Technical Support role is part of TA Global Support team’s (TAGS) operating model. This model is designed to support back-end aspects of the recruiting hiring workflow and processes efficiently. We are seeking a proactive and detail-oriented individual with a strong understanding of TA and passion for providing an exceptional candidate and stakeholder experience. The TA Business Analyst Lead is a subject matter expert dedicated to processes, projects, technologies, and the passion to train others. The incumbent will play a key role in supporting projects to evolve processes and procedures, optimize resources, maximize efficiencies, and drive operational excellence. This is a unique opportunity to learn about every aspect of the recruiting life cycle and recruiting operations.
Cómo lograrás un impacto
- Coordinate across functional groups to review and interpret business issues and needs to develop accurate Business Requirements
- Train and partner with other Business Analysts within TA and HR to ensure consistent processes
- Work closely across internal business groups and Technology and external vendors, including Applicant Tracking System (ATS), Candidate Relationship Manager (CRM), Career Site/Portal, Vendor Management System (VMS), LinkedIn, and other AI platforms such as Paradox (chatbot)
- Complete technology testing alongside vendors and stakeholders to ensure successful release of updates
- Perform requirements analysis
- Evaluate business processes, develop and implement robust solutions, and identify areas of improvement
- Lead multi-functional group reviews of issues and process to successfully drive initiatives to completion
- Complete documentation of initiatives and communicate status and results
- Ensure initiative documentation is complete accurate and stored for validation and auditing
- Gather critical information from meetings and assist in developing and communicating reporting to business groups and management
- Ensure solutions meet the business needs and requirements
- Effectively manage projects including developing plans and monitoring performance
- Prioritize initiatives based on regulatory financial and customer impact escalate as necessary
- Serve as a point of contact and liaison between stakeholders
- Ensure timely and accurate completion of initiatives
Acerca de ti
- Bachelor's degree in Business Administration, Finance, Computer Science, or related field
- Bi-lingual English/Spanish Required. Portuguese preferred
- 5+ years of experience as a Business Analyst or similar role.
- 1+ years in a training or development role
- Strong analytical and problem-solving skills
- Experience with Talent Acquisition systems and operations support.
