Cyber Reinsurance Account Manager

Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We are excited to be recruiting a dedicated and proactive individual to join our Cyber Reinsurance Team in London as a Cyber Account Manager!

This role is will include providing a flawless service to our high-profile clients and support our Producers and Brokers. You'll work with an outstanding team on innovative Cyber Products like Reinsurance, Retro, ILS, and Alternative Cyber Solutions.

Join us and be part of an ambitious and world-class team dedicated to delivering outstanding client service and innovative solutions!

• Understand clients' business and their (re)insurance programs.
• Ensure all pre and post-placement servicing is delivered, prioritised, invoiced, and settled in accordance with contract terms and clients' expectations.
• Forge and maintain close working relationships with clients and markets, improving overall customer relationships.
• Manage and coordinate query resolution with clients, ensuring effective management of queries per client instructions.
• Adhere strictly to standard internal processes, policies, procedures, and external regulatory requirements.
• Act as a point of contact for clients, brokers, local overseas offices, markets, and management for assigned accounts.
• Review market security information on carriers, checking compliance and financial positions.
• Build and update marketing sheets for the Broking Team.
• Produce data, statistics, and information packs in support of the placement of clients' reinsurance programs.
• Liaise with Compliance/Sanctions Team on sanctions checks.
• Collaborate with Legal Teams for commercial contract reviews.
• Support creation of slips and endorsements.
• Coordinate the renewal process of contracts, involving legal documentation.
• Collaborate with all divisional teams, including actuarial and broking units.
• Assist with the tender and renewal presentations and information generation.
• Work with the finance team to ensure accurate payments to all involved parties.
• Build Compliance Review Packs and files for easy auditing by the Compliance team.

• Proven experience in a similar role is essential.
• Maintain a high level of confidentiality and discretion while dealing with sensitive information.
• Communicate effectively with a diverse group of collaborators, including non-executives, directors, clients, and colleagues.
• Prioritise and action a high volume of high-priority tasks with excellent time management skills.
• Demonstrate high organisational skills and attention to detail.
• Exhibit a proactive and efficient work ethic.
• Proficiency in IT skills, including MS Word, Excel, PowerPoint, and Outlook.
• Excellent interpersonal skills, both written and oral.
• Strong mathematics and accounting skills.
• Experience in supporting client service.
• Experience in delivering compliance standards with client service teams.
• Knowledge in Proportional Treaty, Non-Proportional Treaty, and Facilities, and experience with drafting wordings and endorsements is highly desirable.
• Eligible to work in the UK.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.